Review Integration Logs

This article explains how to view the event logs and schedule logs for an integration in OneConnect.

The Logs tab in the OneConnect Admin Center is where you can find out more information on your strategies, especially if a strategy has failed. When a strategy fails, if notifications are set up for the clients OneConnect group, the people on the notification list will be emailed that one of their strategies failed.

To access the Logs tab:

Statistics Logs

This page gives the number of times the jobs (strategies) have run for the entire lifecycle of the integration. The duration of the jobs. the average runtime. The number of items, tables and rows that have been processed. The overall % of successes vs. the overall % of failures.

Event Logs

This page shows the logs of all the strategies that have run on a specific plan(s). Often, this is done through the Connected Systems icons within OnePlan or when a specific plan id is used when using the Lightning Bolt Icon within the Schedules tab. Logs are kept for 3 days. When an event fails, no email notification is sent out.

Schedule Logs

This page will show all the scheduled strategies that have run over the past 3 days. Scheduled logs occur when the strategy runs on the intended schedule, and if using the Lightning Bolt icon in Schedules tab (and no plan id is entered in the text window).